Etsy direct checkout and Paypal are the preferred methods of payment. Money orders and checks are subject to a 10 day clearance.
PLEASE ALLOW UP TO 4 WEEKS FOR PRODUCTION AND SHIPMENT OF YOUR CUSTOM ORDER.
A reminder for international customers: Import duties, taxes and charges are not included in the item price or the shipping charges. These charges are the buyer’s responsibility. Please check with your local customs authority to determine these additional costs prior to buying. I am unable to mark merchandise values below retail value or mark parcels as “gifts” --- U.S. and international government regulations prohibit such practices. All international sales are final --- no refunds or exchanges can be made.
Your satisfaction is the highest priority. If for any reason you are not pleased with your purchase, you may return it, in perfect condition, for a refund. If the item is in stock, an exchange may be possible, providing the item is in perfect condition. Custom orders are unique and can not be exchanged but may be subject to a refund depending upon the circumstance. Returned items must be in new condition and returned within 7 days of receipt. Tutorials and PDFs sales are final. Shipping fees are not refundable.
PLEASE NOTE: No refunds or exchanges will be issued after an item has been used.
All of the products listed are my original designs and handcrafted my quaint commercial studio. I can also reached by phone/text 703-577-0283.
Andrea Chapman Designs, Andrea Chapman LLC © 2006 - 2017