Thoughtfully designed and expertly crafted, an enormous amount of attention goes into every one of my designs.
Etsy direct checkout and Paypal are the preferred methods of payment.
Your files will be available to download once payment is confirmed.
Every item is custom made to order.
A reminder for international customers: Import duties, taxes and charges are not included in the item price or the shipping charges. These charges are the buyer’s responsibility. Please check with your local customs authority to determine these additional costs prior to buying. I am unable to mark merchandise values below retail value or mark parcels as “gifts” --- U.S. and international government regulations prohibit such practices. All international sales are final --- no refunds or exchanges can be made.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Your satisfaction is the highest priority. If for any reason you are not pleased with your purchase, you may return it, in perfect condition, for a refund. Monogrammed orders are unique and can not be returned or exchanged. Returned items must be in new condition and returned within 14 days of receipt. Shipping fees are not refundable and no refunds or exchanges will be issued after an item has been used.
All of the products listed in my shop are my original designs and finely crafted in my quaint commercial studio. You may also reach me via phone/text 703-577-0283.
Andrea Chapman Designs, Andrea Chapman LLC © 2006 - 2018